The Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A Technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to him/her.
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PURPOSE OF POSITION
The purpose of the New/Pre-owned Car Sales Consultant is to ensure an extraordinary client experience while creating client advocates. A New Car Sales Consultant will assist clients in the purchase and ownership experience while providing an excellent level of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Utilizes Client Relationship Management (CRM) software
Has proper knowledge of products, market trends, and certifications
Knows and understands the Client Concern Resolution (CCR) process, and use the program to achieve client satisfaction
Knows and understands the Jaguar Volvo Mercedes-Benz of Oklahoma City Privacy and Information Security Policies, and adhere to the requirements
Attends weekly department meetings
Prior sales experience (preferred)
Experience providing quality customer service
Demonstrated communication and interpersonal skills
Organization and follow-up skills
Must have a valid state driver's license
CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Drivers License (must be insurable)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to use hands to finger, handle, or feel and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Interpersonal Skills and Relationship Building
At Jaguar Volvo of Oklahoma City you'll find unlimited income potential, paid time off, training, 401(k) program, health, dental, life, and disability insurance, employee vehicle purchase program and fantastic advancement opportunities.
PO Box 61250Oklahoma City, OK 73146-1250
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